You can downgrade your subscription by using FarmLogs on the web or the mobile apps.
Important: Please be sure to manage your subscription using the app that you used to purchase the subscription. For example, if you purchased your subscription using our iOS app, you should also make any changes to that subscription using the iOS app.
You can use FarmLogs on the web to downgrade if you most recently updated your subscription using FarmLogs on the web. To downgrade your subscription using FarmLogs on the web:
- In the menu, click your initials.
- In the menu, click Subscription Plan & Billing.
- Click Manage subscription if you would like to view other subscription options to downgrade to. Click Cancel subscription if you would like to cancel instead of downgrading.
- If you clicked Manage subscription, you can select a new plan or add-ons.
- Click the checkbox next to I agree to FarmLogs' terms and conditions.
- Click Confirm changes.
You can use iOS to downgrade your subscription if you most recently updated your subscription using iOS. To downgrade your subscription using iOS:
- Tap the Menu button (
), and then tap Settings.
- Tap Manage Subscription.
- In the window that appears, tap Open to go to the App Store.
- Do one of the following, depending on how you want to downgrade your subscription:
- To downgrade to FarmLogs Essentials, tap FarmLogs Essentials.
- To downgrade to FarmLogs Lite, tap Select Lite.
- After selecting the plan you want to downgrade to, click Next: Payment & contact information.
- In the window that appears, tap Okay.
You can use Android to downgrade your subscription if you most recently updated your subscription using Android. To downgrade your subscription to FarmLogs Essentials using Android:
- Tap the Menu button (
), and then tap Settings.
- In the Subscription section, tap the name of the subscription type you currently hold.
- In the Subscription box, tap Switch to FarmLogs Essentials.
- Tap CONTINUE.
- Tap SUBSCRIBE.
- In the window that appears, type your Google Play password, and then tap CONFIRM.
- Tap Start using FarmLogs Essentials.
To downgrade your subscription to FarmLogs Lite using Android:
- In the menu, tap Settings.
- In the Subscription section, tap the name of the subscription type you currently hold.
- Tap View current subscription.
- Tap MANAGE.
- In the Manage Subscription window that appears, tap Cancel subscription.
- Tap CANCEL SUBSCRIPTION to confirm your choice.
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